We have seen this happen in very rare situations on an iMac computer. Try to locate another computer or contact the diocesan entity and they will assist you.

Certificates cannot be retrieved once you move past that screen. Your certificate was emailed to both the diocesan entity and the Safe Environment Office at the Diocese of Orlando. If for any reason you are not able to download or print your certificate, contact your diocesan entity or call Marianne Ruiz at 407.246.4835. You can also start the process again by watching the video and taking the quiz. The quiz can be taken more than once.

Start the process again from the beginning. If the computer continues to malfunction, try to find another computer or contact the diocesan entity for assistance.

Please contact your parish/school office for the Entity ID number specific to their location.

The Entity ID number is often confused with the Fieldprint code. The Fieldprint code is not the same as the Entity ID number.

• The Entity ID number is a number assigned to each entity and is required to complete the Safe Environment Training. (Step 1)
• The Fieldprint code contains only letters and is required to register for a fingerprinting appointment on the Fieldprint site. (Step 2)

Please contact our Safe Environment office to confirm that your quiz has been completed and you will be given the Fieldprint code. You can also start the process again by watching the video and taking the quiz. The quiz can be taken more than once.

You may check with your parish/school office or contact our Safe Environment office.

The Safe Environment Training seems to work more efficiently in Chrome. Please try switching browsers.

Please contact our Safe Environment Office. We will verify that you have completed the Safe Environment Certification and will provide a direct link to register for a fingerprinting appointment.